A business services provider exchanges work for payment. There are three primary types of service businesses: business-to-business, social and business-to-consumer.
Business-to-business, or B2B, services help customers operate their businesses, reduce costs or generate more output. They are typically hourly or flat-rate services that provide a one-stop-shop for customer needs.
Services that support a company’s business activities include marketing, production, safety and cost concerns. A pest control or animal control service for instance may be needed to handle occasional infestations, while a maintenance services provider may be hired to fix appliances and other equipment in the workplace.
Companies also use tech support professionals to assist with any technological problems they might encounter. They can install new software that makes their computer systems more efficient, or provide anti-virus protection for their network.
Compared to product-oriented businesses, a service-driven business is often easier to enter because it does not require a tangible, physical offering. And unlike product-oriented companies, which need to build a brand and create a customer base to survive, service-driven businesses are more likely to find success by highlighting their unique selling point.